Last Updated: 25th May 2026
S.T.B. FOODS LIMITED ("we", "us", "the Company") collects and uses personal data regarding past, present, and prospective customers to conduct our business and meet customer requirements effectively. We recognize that the lawful and correct treatment of personal data is essential to successful operations and maintaining customer confidence.
This policy (together with our Terms of Use) governs the collection, storage, and use of personal information. By engaging with S.T.B. FOODS LIMITED as a customer, you acknowledge the practices described in this policy.
1.1. Compliance: Any personal data we collect, record, or use—whether on paper, computer, or other media—is protected by safeguards to ensure compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1.2. Core Principles: We adhere to the core principles of data protection, ensuring data is:
Processed lawfully, fairly, and transparently.
Collected for specified, explicit, and legitimate purposes.
Adequate, relevant, and limited to what is necessary.
Accurate and kept up to date.
Kept in a form which permits identification of data subjects for no longer than is necessary.
Processed in a manner that ensures appropriate security.
1.3. Data Controller Information:
Company Name: S.T.B. FOODS LIMITED
Registered Address: Unit 5 Spring Road Industrial Estate, Spring Road, Wolverhampton, West Midlands, England, WV4 6LF
Company Reg No: 02586090
VAT Reg No: [Insert VAT Registration Number]
1.4. Contact: For any questions regarding your data, please email info@stbfoods.co.uk or call [Insert Phone Number].
2.1. Information you provide: This includes data shared when filling out forms on
2.2. Information we collect automatically: During website visits, we may collect technical information such as your IP address, login data, browser type, and page interaction statistics (load times, etc.). We may also use CCTV surveillance at our physical premises for security purposes.
2.3. Sensitive Data: We do not typically collect "special category" data (e.g., race, health, religion). If such collection becomes necessary, we will obtain your explicit consent.
In accordance with UK law, we process your data under the following legal bases:
Contractual Necessity: To fulfill orders and manage your account.
Legal Obligation: To comply with tax, anti-money laundering, and regulatory requirements.
Legitimate Interests: For fraud prevention, website security, and internal analysis to improve our services.
Consent: For specific marketing activities where you have opted in.
4.1. Assessments: To assess credit applications and prevent fraud, we may consult Credit Reference Agencies (CRAs) such as Creditsafe or TransUnion.
4.2. Fraud Detection: If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention and law enforcement agencies to prevent money laundering and theft.
Under UK Data Protection law, you have the following rights:
Right to Access: Request a copy of the data we hold about you.
Right to Rectification: Ask us to correct inaccurate information.
Right to Erasure: Request deletion of data where there is no remaining legal ground for processing.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Complain: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).
6.1. Third Parties: We may share data with sub-contractors (delivery services, payment processors) and analytics providers. We do not sell customer lists to third parties for their marketing purposes.
6.2. International Transfers: Data may occasionally be transferred outside the UK/EEA. In such cases, we ensure standard contractual clauses or adequacy regulations are in place to protect your information.
6.3. Security: All data is stored on secure servers. Payment transactions are encrypted using SSL technology. You are responsible for keeping your account passwords confidential.
Our website uses cookies to distinguish you from other users. This helps us provide a better browsing experience and allows us to improve our site functionality. Please refer to our full Cookie Policy on our website for details.